Here to help 🌈

WYLD Australian Owned Family Business

Choose one of the main topics listed below to get started.

Can't find what you are looking for? Don't worry, you can always Ask Us

FAQs

  • What does Pre-order mean?

    If the item you are looking at has a green button, and marked pre-order. The item will be disaptched on a estimated delivery date.

    Please contact the friendly team to advise the current estimated time of delivery.

     

    If your order is marked PRE-SALE this means the product isn’t to deliver yet and has a estimated time frame on dispatch. We open up orders on popular products to pre-purchase. 

    Please note these times can change, they are estimated visit our stock delay page for further information …

    Read more
  • How do I place a order?

    Easy!

    1. Add the item/s to cart
    2. Enter in your delivery details 
    3. Select shipping rate, than check our using using one of our multiple payment methods

    Need help? Message or email us!

  • Response times

    We offer a few ways to contact us, but at times may take a little longer to get back to you.

     

    Phone, Email, Live Chat and at times SMS

     

    M-F 10-4

     

    Our current response times are 1-3 Working Days as we dealing with a covid outbreak in our support team. Please be patience, We will get back to you.

     

    General Help

    Help@wyldhome.com.au

     

    Status Check of your order

    Status@wyldhome.com.au

     

    New Custom Made orders

    Custom@wyldhome.com.au


    Aftersales

    Support@wyldhome.com.au

     

    The support team are all based in …


    Read more

We appreciate your support 💜

As a Small Australian Owned Family Business, Every order matters - Thank you!

Custom Design Status

All hands on deck ✋ We are improving on the backlog from COVID, Please email status@wyldhome.com.au for your current estimated delivery time

Delivery

Dispatching as Fast as possible with some courier services impacted due to Covid 🚚

Support

💬 Our current response times, 1-3 working days. Please bare with us we will be in touch.

Our Update 🛼

🥸 Conditions are improving, After a challenging period with Covid 🙃 These factors are still impacting services with conditions changing daily. Our Support team are under the pump. We have added additional support team members to the business also, they are learning - so bare with them. Please note 💬 (As our team grows - We are currently phasing out SMS support. Please contact us via Live Chat, Phone or Email M-F 10-4) Please allow 1-3 days for a response currently. As always, we care & appreciate your support 🌈 Please be patience where possible, We are all people trying to do our best 😊 The WYLDLY, Different Project is here. Learn more at WYLDLY, Different.